24/7 workforce coordination
ShiftLink24 provides hands-on, outsourced scheduling and workforce coordination for healthcare facilities. We don’t just manage schedules remotely—we become an active presence in your facility, meeting with staff and leadership regularly to understand staffing needs, resolve scheduling concerns, manage call-offs, reduce overtime, control agency usage, and keep shifts covered.
Today’s staffing overview
Live coverage
96%
Covered shifts
04
Open shifts
Coverage queue
7:00 AM · CNA · North Wing · Confirmed
3:00 PM · LPN · Rehab · Contacting PRN
11:00 PM · RN · Memory Care · Scheduled
The problem
Healthcare is 24/7. Your Scheduler Can’t Be.
A traditional staffing coordinator may work an eight-hour shift, then spend evenings taking calls, sorting texts, responding to call-offs, and untangling staffing emergencies. That burnout places an entire 24-hour operation on one individual.
After the office closes
16 more hours
of staffing calls, call-offs, requests, and shift coverage needs still waiting for an answer.
The ShiftLink24 solution
A Scheduling Team Instead of One Scheduler.
ShiftLink24 combines real people, professional scheduling technology, remote workforce coordination, and regular on-site support. We are not replacing people with technology. We use technology to help our people provide better scheduling support.
Dedicated human team
Operations technology
What we manage
The workforce coordination your facility needs—every day.
A coordinated scheduling operation designed around your staffing policies, escalation process, and leadership priorities.
Schedule Management
Daily schedule oversight, requests, and future coverage planning.
Call-Off Management
A structured response to last-minute staffing changes.
Open Shift Coverage
Clear escalation workflows to help keep critical shifts covered.
PRN Coordination
Availability and preference coordination for flexible staff.
Overtime Monitoring
Helpful visibility into overtime patterns and staffing pressure.
Agency Coordination
Agency outreach only when approved by facility protocols.
Attendance Tracking
Trend awareness to support better workforce conversations.
Staffing Reports
Organized operational information for administration and leadership.
On-Site Support
Regular facility visits to maintain a real relationship with your team.
How it works
An operating rhythm built around your facility.
01
We Learn Your Facility
We learn your staff, shifts, policies, overtime rules, and agency protocols.
02
We Build & Manage the Schedule
Our team manages schedules, employee requests, availability, and future needs.
03
We Handle Staffing Changes
When call-offs happen, we contact available employees and follow your process.
04
Leadership Gets Visibility
Administration receives organized staffing, overtime, agency, and trend information.
Human support
Technology Helps. People Solve the Problem.
Scheduling software may identify an open shift, but successful staffing requires knowing employees, their availability, preferences, units, and reliability. ShiftLink24 maintains that human relationship through regular on-site support and a dedicated remote team.
A smarter operating model
A Smarter Alternative to the Traditional Staffing Coordinator Model.
Because ShiftLink24 distributes scheduling resources across multiple facilities, your organization can receive a scheduling team, technology, and extended support without necessarily carrying the full cost of another dedicated full-time staffing coordinator. Every facility is different, and we never promise savings before understanding the operation.
Built for healthcare operations
Support across the care continuum.
Skilled Nursing
Assisted Living
Memory Care
Rehabilitation
Supportive Living
Multi-Facility Operators
About ShiftLink24
Built From Real Healthcare Scheduling Experience.
ShiftLink24 was developed after firsthand experience managing healthcare schedules and seeing how difficult it is for one person to manage a workforce that operates around the clock. We built the service to give facility leadership a dependable scheduling department—not another staffing agency.
Start the conversation
What Would Your Facility Look Like With One Less Staffing Problem?
Let’s review your current scheduling operation and see whether ShiftLink24 can help.